DELIVERY & SHIPPING by Gelato
Where Do You Print Locally?
We offers local production in 33 countries (see list below) thanks to our more than 100 production partners. Distributed production across multiple locations does not only speed up delivery times but also helps reduce costs, carbon emissions and enables you and your customers to support local businesses.
We are constantly expanding our product range, and not all items are offered and produced in all locations. Sometimes, we may route an order to a different producer and ship the product internationally, rather than to the location closest to your customer. Where an order is routed is determined by an algorithm that works to ensure stock availability, production capacity, and logistics to ensure a smooth and fast delivery.
Our local presence still enables us to produce more than 85% of your orders in the same country as where they are delivered, and we are constantly expanding our network to include more countries and territories. We deliver worldwide to countries where we do not offer local production.
Please note that having production capabilities in a specific country doesn’t necessarily mean that a product will be printed in that country, due to technical or logistical limitations.
- Czech Republic
- United Kingdom
- Africa and Middle East (3)
Asia and Oceania (9)
- New Zealand
- South Korea
- South Africa
- United Arab Emirates
How Quickly Do You Deliver?
The delivery time is determined by multiple factors, including but not limited to:
- The product ordered
- The print location
- The destination country
- The size of the order
- The status of the network
- The shipping method selected
Most packages are delivered 72 hours after the order has been placed and confirmed.
More details about delivery times
Please bear in mind that the estimated delivery date shown when placing the order includes:
Fulfillment time: the time to create your products, which depends on the product.
Shipping time: the time to deliver from the print partner to the delivery address, which depends on the production country, delivery country, shipping method selected, the status of the network, and other factors.
Please note that having production capabilities in a specific country The estimated delivery dates are indicative and do not constitute a guarantee. For high volumes, complex formats, certain countries, or special circumstances delivery times might vary.